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Privacy policy

NSW First Aid is committed to protecting the security and privacy of your personal information.

The web site is managed by NSW First Aid (ABN 63 104 796 287).

Contacting Us

If you have concerns about your privacy while visiting our web site, please contact us on the details below:

NSW First Aid,  Unit 1, 5 Industrial Avenue, Mudgee, NSW 2850

Telephone: +61.2 6372 3888
Facsimile:   +61.2 6372 9234

About the information we collect

When you visit our web site our web server automatically logs certain non-personally identifiable data about your visit. This data consists of the time of your visit, your domain name or IP address, the browser and the operating system you use, the pages you visit and any links you follow to or within our web site.

If you use any of the services provided on our web site we may request you provide information about yourself including your name, address and details of how we can contact you. This information is generally required to enable us to fulfill the service you have requested effectively and to notify you of promotions and announcements if you have previously provided your permission. No other personally identifiable information is collected from you without your knowledge.

You may contact us at the address above to find out what information we have collected about you.

NSW First Aid will not sell your personal information to third parties.

NSW First Aid uses software to measure and audit web site activity. The information collected shows the number of visitors to the web site, the number of pages viewed by these visitors and how long they stay on the web site. Common entry and exit points may also be identified. This aggregated, non-personal information is collated by NSW First Aid to assist in analyzing the usage of the website.

How we use the information collected

Personally identifiable information we collect from you is used to fulfill the service you have requested from us such as a purchase or an enquiry. In the case of student purchases the personal information may be provided to the manufacturer as terms of the sale of certain medical products. If the information is to be used for any other purpose this use will be clearly stated at the time we collect the information.

If the information provided is not necessary to fulfill the service, completion of the details will be optional.

Fulfilment of the service may require your personally identifiable information to be provided to a third party such as the provider of the service, supplier of a product (in the case of some medical items) or the freight forwarder in the case of a purchase dispatch.

Security of information is very important to NSW First Aid and we utilize current technical security measures to safeguard your personal information from unauthorized access or disclosure with respect to business transactions being conducted through this web site. All credit card transactions are handled separately through an online merchant facility for increased security.

Changes to this Policy

Please refer to this privacy policy periodically for any changes.